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Departments We Serve

Consolidated Fire Dist. 2
Gardner Public Safety
Johnson County Fire Dist. 1
Johnson County Fire Dist. 2
Johnson County MedAct
Lake Quivira Fire Dept.
Leawood Fire Dept.
Lenexa Fire Dept.
Merriam Fire Dept.

Miami County EMS

Northwest Con. Fire District

Olathe Fire Dept.
Overland Park Fire Dept.
Shawnee Fire Dept.

 

Operations is responsible for the processing of emergency and non-emergency calls for assistance received on E911 (Enhanced 911) and 10-digit phone lines. Operations dispatches and tracks fire and EMS units in Johnson County and in a portion of northern Miami County which borders to the south.

The ECC Operations staff has four shifts – two day shifts and two night shifts – of 5-7

 employees each. Minimum daytime staffing is six employees – four dispatcher/call-takers, one shift supervisor and one assistant supervisor. Minimum nighttime staffing is five employees – three dispatcher/call-takers, one assistant supervisor and one supervisor.

The ECC schedule follows a two-week rotation, for a total of seven 12-hour shifts in each pay period (three days one week, four the next).

Each employee works every-other calendar weekend, allowing employees to take every other Friday, Saturday and Sunday off. Employees also have 2 two-day “weekends” off during a pay period.

The Operations Senior Department Staff:

 

Deputy Director of Operations-Personnel - Ellen Wernicke

Shift Supervisor - Worth Hunsinger                                  

Shift Supervisor - Dawn Faudere                                      

Shift Supervisor - Marie Athearn                                      

Shift Supervisor - Rhonda Sweeney                                 

 

Johnson County, Kansas County Communications Center

11880 S Sunset Dr, Olathe, KS 6606
1
Phone: 913-826-1000
Fax: 913-
826-1019

TCT

L  I  N  K  S

OPERATIONS