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Operations is responsible for the processing of emergency and non-emergency calls for assistance received on E911 (Enhanced 911) and 10-digit phone lines. Operations dispatches and tracks fire and EMS units in Johnson County and in a portion of northern Miami County which borders to the south.

Departments We Serve

Consolidated Fire Dist. 2
De Soto Fire Dept.
Gardner Public Safety
Johnson County Fire Dist. 1
Johnson County Fire Dist. 2
Johnson County Fire Dist. 3
Johnson County MedAct
Lake Quivira Fire Dept.
Leawood Fire Dept.
Lenexa Fire Dept.
Merriam Fire Dept.
Olathe Fire Dept.
Overland Park Fire Dept.
Shawnee Fire Dept.

 

The ECC Operations staff has four shifts – two day shifts and two night shifts – of 4-6 employees each. Minimum daytime staffing is five employees – three dispatcher/call-takers, one shift supervisor and one assistant supervisor. Minimum nighttime staffing is four employees – two dispatcher/call-takers, one assistant supervisor and one supervisor.

The ECC schedule follows a two-week rotation, for a total of seven 12-hour shifts in each pay period (three days one week, four the next).

Each employee works every-other calendar weekend, allowing employees to take every other Friday, Saturday and Sunday off. Employees also have 2 two-day “weekends” off during a pay period.

Special Operations

Tactical Communications Team

COMM-1

OPS Support

 

Johnson County, Kansas Emergency Communications Center
6000 Lamar, Mission, KS 66202
Phone: 913-826-1000
Fax: 913-432-8974

The Operations Senior Department Staff:

Operations Manager - Ellen Wernicke

Shift Supervisor - Mike Smoots

Shift Supervisor - Worth Hunsinger

Shift Supervisor - Dawn Faudere

Shift Supervisor - Marie Athearn

Weather ConditionsKDOT Road Conditions