Special Operations
Departments We Serve
Consolidated
Fire Dist. 2
De
Soto Fire Dept.
Gardner
Public Safety
Johnson
County Fire Dist. 1
Johnson
County Fire Dist. 2
Johnson County Fire Dist. 3
Johnson
County MedAct
Lake Quivira Fire Dept.
Leawood
Fire Dept.
Lenexa
Fire Dept.
Merriam
Fire Dept.
Olathe
Fire Dept.
Overland
Park Fire Dept.
Shawnee Fire Dept.
Operations is responsible for the processing of emergency and non-emergency calls for assistance received on E911 (Enhanced 911) and 10-digit phone lines. Operations dispatches and tracks fire and EMS units in Johnson County and in a portion of northern Miami County which borders to the south.
The ECC Operations staff has four shifts – two day shifts and two night shifts – of 5-7
employees each. Minimum daytime staffing is six employees – four dispatcher/call-takers, one shift supervisor and one assistant supervisor. Minimum nighttime staffing is five employees – three dispatcher/call-takers, one assistant supervisor and one supervisor.
The ECC schedule follows a two-week rotation, for a total of seven 12-hour shifts in each pay period (three days one week, four the next).
Each employee works every-other calendar weekend, allowing employees to take every other Friday, Saturday and Sunday off. Employees also have 2 two-day “weekends” off during a pay period.
The Operations Senior Department Staff:Deputy Director of Operations-Personnel - Ellen Wernicke
Shift Supervisor - Mike Smoots
Shift Supervisor - Worth Hunsinger
Shift Supervisor - Dawn Faudere
Shift Supervisor - Marie Athearn
Johnson County, Kansas Emergency Communications Center
6000 Lamar, Mission, KS 66202
Phone: 913-826-1000
Fax: 913-432-8974
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